NEOFI Mandate

Mandate management solution

Called mandate library or mandate library, NEOFI Mandate is designed around a database of mandates which is used for the management of SEPA direct debits (SDD).

A notarial dimension

In addition to its archiving capabilities, NEOFI Mandate above all provides a notarial dimension by retaining all requests linked to each mandate, namely:

  • His creation
  • Its possible modifications
  • His samples
  • His end of life

This is how the entire life cycle of each mandate is traced.

Keeper of sampling data, NEOFI Mandate :

  • Guarantees the reliability, quality and authenticity of mandates,
  • Alerts managers of exceptional events (expiration of a mandate, change of domiciliation, representation of a direct debit or unpaid debt, etc.). 

Optimal volume management

In order to process volumetrics within demanding deadlines while remaining open to sharing with business applications, NEOFI offers two different ways of interfacing with the mandate library:

  • Mass management of requests from the database for SDD enrichments, requests for modifications or creation of mandates can be done by parallelizing multi-instanced services automatically or manually,
  • Mass API requests ensure interactivity with business applications which, at any time, can request the mandate database for consultation or modification.

Your samples under control

Direct debit data is always compared to the mandate database: standard controls (such as RUM, ICS, account number, signature date, etc.) can be enriched with personalized controls via adaptation appropriate workflow rules.

‍ NEOFI may delay sending direct debits to respect the date ranges imposed by the regulations of each bank. Conversely, if the direct debits are received late, NEOFI Mandate can notify the authorized persons, and propose the appropriate corrections before sending them to the bank.